Terms of Use

Terms of Use

Firearm Shipments

P.O. Box Shipments/Restrictions

Firearms cannot be shipped to a P.O. Box.

Lotus Armory  abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:

  • Minor Blast/Minor Projection Hazard — Ammunition
  • Oxidizing Substances — Batteries
  • Flammable Solids — Black Powder
  • Flammable and combustible liquid — Cleaners, oil, and aerosol cans

    If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.

    Magazine Ordering Restrictions

    Lotus Armory abides by all state regulations regarding the sale of high-capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states with restrictions. We WILL NOT replace high-capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

    It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 20% restocking fee.

    Non-compliant orders will be subject to 20% restocking fee.

     

    Ammunition Ordering Restrictions

    Lotus Armory abides by all state regulations regarding the sale of ammunition.

    • You agree and accept all policies described in our Terms of Use.
    • You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
    • By purchasing ammunition, you are not violating any local, state, or federal laws.
    • You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
    • You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
    • You have never been committed to any mental institution or been adjudicated as mentally defective. You will not sell ammunition to any minor.
    • You cannot have ammunition shipped to a post office box.
    • You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition.
    • Customers who order ammunition in states prohibiting the order of ammunition will have their orders cancelled and a 5% restocking fee will be charged.

     SPECIAL ORDERS

    • A 50% deposit is required when placing a special order for a firearm, the deposit is not refundable under any circumstances.
    • No refunds on special orders.

    LAYAWAYS

    • Firearms may be put on layaway for 30 days - (Exception: Consignment firearms may not be put on layaway)
    • A 50% deposit is required.
    • You may only put one firearm on layaway at a time.
    • If, after 15 days on layaway, you decide not to purchase the firearm, your deposit will be returned minus a 20% restocking fee.
    • If the item is not picked up, or other arrangements made, the deposit will be forfeited after 30 days.

    RETURNS

    Please note that we do not permit the return of the following products:

    • Firearms. Once you purchase a firearm, it is considered used. If you want to return it, we will purchase it from you, at a "used" price. We are not obligated to repurchase it from you.
    • Special orders and products that are custom configured to your specifications.
    • Products sold "as is" or "used" or that have been installed or used after receipt.
    • Illumination devices, electronic sights, optics and night vision equipment.
    • Ammunition
    • Any item with a manufacturer defect; the customer is responsible for contacting the manufacturer.

    GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations.
    Firearms will ONLY be shipped to licensed FFL dealers. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty.
    Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair.
    Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

    USED FIREARMS

    All sales on used items are "AS-IS" and final.

    All descriptions for used items are accurate to the best of our knowledge but not guaranteed to be correct. Photos will be provided when available.

    CONSUMER DATA PRIVACY

    We respect your privacy and are committed to protecting it.

    The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection. The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

    SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

    Orders with arranged shipping

    All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx. Delivery to your address constitutes a completed transaction. Once delivered, lost or stollen packages are the sole responsibility of the buyer.

    CHARGEBACKS

    All bad faith, false, fraudulent, or otherwise unwarranted chargebacks, to be decided upon at our discretion, will be assessed a $250 chargeback fee, or 25% of the transaction value, whichever is larger.. 

    ONLINE PRICE & DESCRIPTION ERRORS

    Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

    If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.